
All Episodes
Episodes
Episode 34: How Much Should You Pay Your Staff?
Trying to figure out how much to pay your employees can be a very daunting task. On one hand, you want to pay enough to get the best possible talent. On the other hand, you don't want to overpay. In this episode, I’ll...
View Episode
Episode 33: You NEED a Compliance Plan
Everyone knows that there are lots of rules and regulations in healthcare. In order to help you complying with all of the complicated healthcare laws, I'm going to tell you why you need a compliance plan and what it...
View Episode
Episode 32: Why Your Website Is Your Best Marketing Tool
Your website serves as the central hub for information about your business and a direct impact on your marketing efforts. You own your domain name and your website. Because of this, you control the content and who...
View Episode
Episode 31: How To Choose The Right Bank For Your Medical Business
I want to talk about what you need to look for when choosing a bank for your medical business. Â You need a bank with a designated point person who has a deep understanding of the complexities of medical...
View Episode
Episode 30: What Your New Patient Packet Must Have
You’ve scheduled your first patient. But that's only the first step in getting them to that first visit. You need a new patient packet. The new patient packet has two purposes:To collect information from the...
View Episode
Episode 29: Revenue Cycle Management: What is it? Why is it important to you?
Revenue cycle management refers to the process of identifying, collecting and managing a practice’s revenue from payers based on the services provided. In order to be financially viable, you have to be compensated for...
View Episode
Episode 28: Your MIPS Primer
If you take any form of insurance as payment for your services then you need to understand MACRA and MIPS. MACRA is the law and MIPS is the implementation. Key Points:If you see more than 200 Medicare patients and/or...
View Episode
Episode 27: What You Need To Know Before Scheduling A New Patient
Today I'm going to talk to you about the steps you'll want to consider when setting up the process for scheduling a new patient. There are 3 basic ways for a new patient to come into your practice: Self-scheduled via...
View Episode
Episode 26: Key Features You Want In An EMR
With all of the choices out there, choosing an EMR can be a daunting proposition. Today I'll talk to you about the key features that will impact your workflow and ultimately your profitability. But first, I want to...
View Episode
Episode 25: Your 2 biggest EMR decisions
Every healthcare provider I know complains about the hassles associated with their EHR charting. When you’re an employed physician, you basically get stuck using whatever software your employer has purchased, and it’s...
View Episode
Episode 24: How Your Referral Process Impacts Your Staffing
One of the first questions that everyone asks is—"how much staff do I need?" You’re not going to be able to answer this question without defining your work flow. This is obviously a multi-step process so I'm going...
View Episode
Episode 23: Natural Disasters and Emergency Preparedness: 3 key lessons (for deciding if you should close)
The recent ice storm and its devastating aftermath is a great reminder for why every medical practice (and actually any business) needs to have a plan for deciding whether to close in the context of a natural...
View Episode